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Services & Software

Global Contact Center Market Study 2016-2026, by Segment (On-Premise Type, Cloud-based Type), by Market (Telecommunication, BFSI, … …), by Company (Teleperformance, Alorica, … …)

Summary

The global Contact Center market will reach Million USD in 2019 and with a CAGR xx% between 2020-2026.
Product Type Coverage (Market Size & Forecast, Major Company of Product Type etc.):
On-Premise Type
Cloud-based Type
Demand Coverage (Market Size & Forecast, Consumer Distribution):
Telecommunication
BFSI
Government and Public Sector
Healthcare and Life Sciences
Retail and Consumer Goods
Others
Company Coverage (Sales data, Main Products & Services etc.):
Teleperformance
Alorica
Convergys
Atento S.A
Sykes Enterprises
Arvato
Serco Group
Acticall (Sitel)
Transcom
TeleTech
Concentrix (SYNNEX)
HKT Teleservices
Comdata Group
Major Region Market
North America
Europe
Asia-Pacific
South America
Middle East & Africa
Table of Content
1 Industry Overview
1.1 Contact Center Industry
1.1.1 Overview
1.1.2 Products of Major Companies
1.2 Market Segment
1.2.1 Industry Chain
1.2.2 Consumer Distribution
1.3 Price & Cost Overview
2 Contact Center Market by Type
2.1 By Type
2.1.1 On-Premise Type
2.1.2 Cloud-based Type
2.2 Market Size by Type
2.3 Market Forecast by Type
3 Global Market Demand
3.1 Segment Overview
3.1.1 Telecommunication
3.1.2 BFSI
3.1.3 Government and Public Sector
3.1.4 Healthcare and Life Sciences
3.1.5 Retail and Consumer Goods
3.1.6 Others
3.2 Market Size by Demand
3.3 Market Forecast by Demand
4 Major Region Market
4.1 Global Market Overview
4.1.1 Market Size & Growth
4.1.2 Market Forecast
4.2 Major Region
4.2.1 Market Size & Growth
4.2.2 Market Forecast
5 Major Companies List
5.1 Teleperformance (Company Profile, Sales Data etc.)
5.2 Alorica (Company Profile, Sales Data etc.)
5.3 Convergys (Company Profile, Sales Data etc.)
5.4 Atento S.A (Company Profile, Sales Data etc.)
5.5 Sykes Enterprises (Company Profile, Sales Data etc.)
5.6 Arvato (Company Profile, Sales Data etc.)
5.7 Serco Group (Company Profile, Sales Data etc.)
5.8 Acticall (Sitel) (Company Profile, Sales Data etc.)
5.9 Transcom (Company Profile, Sales Data etc.)
5.10 TeleTech (Company Profile, Sales Data etc.)
5.11 Concentrix (SYNNEX) (Company Profile, Sales Data etc.)
5.12 HKT Teleservices (Company Profile, Sales Data etc.)
5.13 Comdata Group (Company Profile, Sales Data etc.)
6 Conclusion